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Refund / Return Policy

Return & Refund Policy

Updated at 2021-01-01


Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:


  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Breaking Chart Alerts, 5401 South Kirkman Rd Orlando FL 32819 that is responsible for your information under this Return & Refund Policy.
  • Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services.
  • Service: refers to the service provided by Breaking Chart Alerts as described in the relative terms (if available) and on this platform.
  • Website: Breaking Chart Alerts’s site, which can be accessed via this URL: .
  • You: a person or entity that is registered with Breaking Chart Alerts to use the Services.


Shipping

Breaking Chart Alerts is responsible for return shipping costs. Every returning shipping is paid by Breaking Chart Alerts, even if the item didn’t have free shipping in the first place.


Return & Refund Policy

Thanks for shopping at Breaking Chart Alerts. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Breaking Chart Alerts. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Breaking Chart Alerts, you agree to the terms set forth below along with Breaking Chart Alerts’s Privacy Policy.

If there’s something wrong with the product you bought, or if you are not happy with it, you will not be able to issue a refund for your item.


Refunds

We at Breaking Chart Alerts commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Breaking Chart Alerts is not liable for damages that are caused to the items during transit or transportation.

We follow certain policies to ensure transparency, efficiency and quality customer care:

  • We DO NOT allow returns on sold products - online or in retail outlets.
  • We DO NOT accept returned goods, as we believe that customers should get the best quality products.
  • Refunds are NOT given for any purchases made - be they online or in retail store.
  • We DO NOT encourage exchanges of our products.
  • We DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for our customers.
  • For International Orders:

  • We DO NOT support Exchanges or Returns.
  • If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to process before dispatch.
  • Orders already in shipping cannot be returned, canceled or refunded.
  • If you face any issues, please contact our Support Team immediately.

  • Your Consent

    By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account



    Contact Us

    If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.